Privacy Policy
We're committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information on our educational platform Last updated: August 1, 2025
Our website offers online training services in accordance with the standards of the National Center for E-Learning. This policy, as per our license, mandates the standardization of a set of criteria for accepting trainees and subsequently issuing them certificates of attendance. The process of obtaining a certificate of attendance for a course or training program through our website is entirely electronic. Our team handles the certification process and accepts registered trainees solely through their digital ID, without accessing their personal data, thus ensuring fairness in every case
All staff, trainers, and trainees at the institute are required to fully comply with the Kingdom of Saudi Arabia’s applicable laws, regulations, and standards governing training and educational services, including those set by relevant authorities such as the National Center for Academic Accreditation and Evaluation (NCAAA) and other regulatory bodies. This includes maintaining professionalism, upholding academic integrity, respecting confidentiality and data protection requirements in accordance with Saudi regulations, and delivering services with honesty, fairness, and transparency. All parties must act ethically, safeguard the institute’s reputation, follow approved procedures in their roles, and avoid any behavior that could undermine training quality, legal compliance, or public trust. Non-compliance with these duties may result in disciplinary measures in accordance with the institute’s policies and the relevant Saudi regulatory frameworks
Due to the nature of our website, which offers training services, we collect user data, which is processed electronically. The primary purpose of handling this data is to enhance customer experience and improve our services. We use cookies. Maintaining the privacy of our visitors and users is a top priority. We do not sell user data and keep it confidential. To maintain information security, we adhere to the guidelines and standards issued by the National Cybersecurity Authority. Joining our mailing list entitles you to receive email updates, and you can unsubscribe at any time
The institute guarantees all users, including trainees and beneficiaries, the right to fair and equal access to training services in accordance with the regulations of the Kingdom of Saudi Arabia. Users have the right to receive clear and accurate information about courses, schedules, fees, policies, and assessment methods, as well as to benefit from a safe and respectful learning environment free from discrimination or misconduct. The institute is committed to protecting users’ personal data and privacy in compliance with applicable Saudi data protection laws and regulations. Users also have the right to submit inquiries, feedback, or complaints through approved channels and to have them addressed transparently and without undue delay, in line with the institute’s internal procedures and regulatory requirements
agree to comply with these Terms of Use and all applicable laws and regulations of the Kingdom of Saudi Arabia. Users must use the platform solely for lawful purposes related to training and professional development, refrain from any misuse, unauthorized access, or actions that may disrupt services or infringe upon the rights of others. All content, training materials, and digital resources provided by the Institute are protected by intellectual property laws and may not be copied, distributed, modified, or reused without prior written consent. The Institute reserves the right to suspend or terminate access to its services in case of any violation of these terms, while maintaining full compliance with regulations issued by relevant authorities, including the National Center for E-Learning and other competent regulatory bodies
Trainees are required to adhere to the attendance requirements set by the Institute in accordance with the regulations of the Kingdom of Saudi Arabia and the guidelines issued by relevant authorities, including the National Center for E-Learning. Regular attendance and active participation in training sessions—whether conducted in person or online—are mandatory for course completion and certification eligibility. Attendance is monitored through approved systems, and trainees must log in using their registered credentials and attend the full duration of scheduled sessions. Failure to meet the minimum attendance percentage or repeated absences without valid justification may result in denial of course completion certificates, suspension from the program, or other administrative actions in accordance with the Institute’s policies
Users are permitted to access and use the Institute’s website, learning platforms, and training services solely for lawful educational and training purposes in accordance with the regulations of the Kingdom of Saudi Arabia. Any misuse of the platform is strictly prohibited, including but not limited to unauthorized access, sharing login credentials, recording or distributing training sessions without prior approval, attempting to bypass security measures, or using the services in a manner that violates intellectual property rights, public order, or ethical standards. The Institute reserves the right to restrict, suspend, or terminate access to its services in the event of any breach of these restrictions, while taking appropriate actions in compliance with applicable Saudi laws and the directives of relevant regulatory authorities
By registering for or using the Institute’s training programs, website, or digital learning platforms, trainees and users acknowledge and agree to comply with these Terms and Conditions and all applicable laws and regulations of the Kingdom of Saudi Arabia. This includes adherence to the Institute’s academic, attendance, usage, and conduct policies, as well as compliance with guidelines issued by relevant authorities such as the National Center for E-Learning and other competent regulatory bodies. The Institute reserves the right to modify training schedules, content, delivery methods, or policies when necessary, and to take appropriate administrative or disciplinary action in the event of non-compliance. Continued use of the Institute’s services constitutes acceptance of any updated terms in accordance with Saudi regulatory requirements
All educational content, training materials, curricula, digital resources, trademarks, and intellectual assets provided by the Institute are protected under the intellectual property laws and regulations of the Kingdom of Saudi Arabia. Trainees and users are strictly prohibited from copying, recording, reproducing, modifying, publishing, or distributing any part of the Institute’s materials without prior written authorization. Any use of the Institute’s intellectual property must be limited to personal educational purposes only and must not infringe upon the rights of the Institute or third parties. The Institute reserves the right to take legal and administrative action against any violation of these property rights in accordance with applicable Saudi laws and the directives of competent authorities
The Institute is committed to storing and protecting personal and training-related data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and relevant directives issued by competent authorities. All data collected through the Institute’s website, learning platforms, and administrative systems is stored securely using appropriate technical and organizational measures to prevent unauthorized access, loss, alteration, or disclosure. Access to personal data is restricted to authorized personnel only and is used solely for legitimate training, administrative, and regulatory purposes. The Institute regularly reviews its data protection practices to ensure ongoing compliance with Saudi legal and regulatory requirements
The Institute collects personal data necessary for the purpose of registration, training delivery, certification, and regulatory compliance in accordance with the laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL). This data may include, but is not limited to, the trainee’s name, national identification or residency information, contact details, educational background, attendance records, assessment results, and technical data related to the use of the Institute’s digital platforms. Personal data is collected directly from users or through authorized channels and is processed solely for legitimate educational, administrative, and regulatory purposes, with due care to protect privacy and confidentiality as required by Saudi law
Trainees enrolled in online training programs are required to attend virtual sessions in full and in accordance with the scheduled timetable established by the Institute, in compliance with the regulations of the Kingdom of Saudi Arabia and the guidelines issued by the National Center for E-Learning. Attendance is recorded through approved electronic systems, and trainees must log in using their registered accounts, remain active throughout the session, and comply with participation requirements such as interaction, assessments, or identity verification when applicable. Late login, early exit, inactivity, or technical misuse may be counted as absence. Failure to meet the minimum attendance requirements may result in ineligibility for course completion or certification, in accordance with the Institute’s policies
The Institute enforces strict standards of academic and professional integrity in accordance with the laws and regulations of the Kingdom of Saudi Arabia and the guidelines of relevant regulatory authorities. Any violation of integrity—including but not limited to cheating, plagiarism, identity impersonation, unauthorized collaboration, falsification of records, or misuse of training materials—will result in appropriate disciplinary action. Penalties may include warnings, deduction or cancellation of assessment results, disqualification from course completion or certification, suspension from current or future training programs, or reporting the violation to competent authorities when required. All penalties are applied fairly and proportionately, in line with the severity of the violation and the Institute’s internal regulations
Any violation of the Institute’s terms, policies, or regulations by trainees or users may result in the application of appropriate administrative or disciplinary measures, in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Such violations may include, but are not limited to, misuse of the Institute’s platforms, breach of attendance requirements, unauthorized use or distribution of training materials, or non-compliance with conduct and integrity standards. Depending on the nature and severity of the violation, penalties may include written warnings, temporary suspension of access to training services, cancellation of course enrollment or certification, financial liabilities where applicable, or permanent exclusion from the Institute’s programs. The Institute reserves the right to escalate matters to competent authorities when required under Saudi law
The Institute and its authorized trainers are committed to ensuring that all published training content, educational materials, announcements, and digital resources comply with the laws and regulations of the Kingdom of Saudi Arabia and the guidelines issued by relevant regulatory authorities. Published content must be accurate, professional, and aligned with approved curricula, ethical standards, and intellectual property requirements, and must not include misleading information, prohibited material, or content that violates public order or societal values. The Institute maintains responsibility for reviewing, updating, and correcting published content as necessary, and reserves the right to amend or remove any content to ensure ongoing compliance with regulatory and quality assurance requirements